Enter the UK healthcare market with the right infrastructure behind you

Telehealth Websites & eCommerce

Open your pharmacy.
Launch your clinic.

We take healthcare businesses from idea to open doors. Private pharmacies, distance-selling pharmacies, CQC-registered clinics and online prescribing services. Premises, applications, SOPs, software and everything in between.

Who we help launch.

Whether you are a pharmacist opening your first premises, an investor entering the healthcare market or a clinic expanding into private prescribing, we handle the full setup.

Private pharmacies
Retail or online, dispensing private prescriptions and pharmacy-only medicines. GPhC-registered premises with full governance documentation.
Distance-selling pharmacies
Online pharmacies that sell and dispense remotely. Full premises setup, GPhC distance-selling registration and compliant eCommerce websites.
CQC-registered clinics
Private clinics, GP practices, telehealth services and prescribing platforms. CQC registration, clinical governance, policies and inspection preparation.
Online prescribing services
Weight loss clinics, dermatology, sexual health, HRT and more. Compliant clinical questionnaires, prescriber workflows and patient safety protocols.
Pharmacy groups and chains
Multi-site expansions, new branch applications, superintendent pharmacist arrangements and centralised governance across multiple locations.
Healthcare investors
New to the UK healthcare market? We advise on regulatory landscape, commercial viability, premises requirements and operational setup from the ground up.

Everything you need to open.

Most consultancies stop at paperwork. We handle the regulatory applications, write the SOPs, build the website and ship the software. One team. No gaps.

Regulatory
GPhC premises applications
New premises registration, change of ownership, distance-selling applications. We prepare the full submission including floor plans, governance documents, superintendent pharmacist declarations and supporting evidence.
Regulatory
CQC registration and inspection prep
Statement of purpose, registered manager applications, compliance policies and mock inspections. We prepare you for every question the CQC will ask and every document they will want to see.
Governance
SOPs and clinical governance packs
Standard operating procedures for dispensing, controlled drugs handling, patient safety, complaints, fridge monitoring, clinical governance, data protection and responsible pharmacist obligations. Written to GPhC and CQC standards.
Governance
Policies and risk assessments
Safeguarding policies, P-medicine risk assessments using 5x5 matrices, information governance policies, business continuity plans and clinical audit frameworks. Ready for inspection.
Technology
Pharmacy websites and eCommerce
Custom-built websites with clinical questionnaires, GPhC-compliant regulatory footers, age verification, consent flows and prescription-only medicine journeys. Shopify, React or custom builds.
Technology
Prescribing platforms and PMR systems
Online consultation platforms, clinical decision support tools, patient management records and dispensing software. DataForge or fully bespoke, depending on your needs.
Operations
Premises planning and fit-out guidance
Floor plan design, dispensary layout, cold chain storage requirements, security specifications and consultation room standards. Everything the GPhC inspector needs to see on premises visit day.
Operations
Staffing and superintendent arrangements
Superintendent pharmacist recruitment guidance, responsible pharmacist rotas, locum policies and staff training frameworks. We make sure your team structure meets every regulatory requirement.

The regulators you need to satisfy.

We know what each body expects and we prepare your business to meet every standard before you submit a single form.

GPhC
General Pharmaceutical Council
Registers pharmacy premises, regulates pharmacists and sets standards for pharmacy practice across Great Britain.
CQC
Care Quality Commission
Registers and inspects healthcare services in England including private clinics, GP practices and prescribing services.
MHRA
Medicines and Healthcare products Regulatory Agency
Regulates medicines, medical devices and online pharmacy websites. Oversees the sale of licensed and unlicensed medicines.
ASA
Advertising Standards Authority
Enforces advertising rules for healthcare services. Prohibits promotion of prescription-only medicines to the public.

How we get you open.

Six stages from first conversation to open doors. We manage every step so you can focus on running your business.

01
Free consultation
We talk through your plans, identify what registrations you need, flag risks and give you an honest assessment of timeline and cost.
02
Regulatory strategy
We map the full regulatory pathway, GPhC, CQC, MHRA. We tell you exactly which applications to submit, in what order and when.
03
Documentation
SOPs, policies, governance frameworks, floor plans, superintendent declarations. Every document written, reviewed and formatted for submission.
04
Applications
We prepare and submit your GPhC premises application and CQC registration. We handle all correspondence and chase timelines on your behalf.
05
Build and launch
While applications process, we build your website, clinical platform and operational systems. Everything is ready the day your registration is confirmed.
06
Inspection and go-live
Mock inspections, staff training and final preparation. When the inspector arrives, you are ready. When they leave, you are open for business.

Opening a private pharmacy in the UK

The UK private pharmacy market is growing. Patients are increasingly willing to pay for faster access to prescribing, personalised treatments and specialist services that the NHS cannot provide within traditional timeframes. Weight loss clinics, sexual health services, dermatology, HRT and private GP consultations are all driving demand for new pharmacy premises.

To open a private pharmacy in England, you must register your premises with the General Pharmaceutical Council (GPhC). This applies whether your pharmacy operates from a high street location or trades exclusively online as a distance-selling pharmacy. All pharmacies require physical premises that meet GPhC standards for storage, dispensing, security and clinical governance.

A failed GPhC inspection can delay your launch by months. We prepare every aspect of your application, from floor plans and SOPs to superintendent pharmacist declarations, so that your premises pass first time.

CQC registration for clinics and prescribing services

If your healthcare business involves prescribing or clinical consultations in England, the prescribing element must be registered with the Care Quality Commission (CQC). This applies to private GP practices, telehealth platforms, online prescribing services and specialist clinics.

CQC registration requires a registered manager, a statement of purpose, compliance with the five key questions (safe, effective, caring, responsive and well-led) and a set of policies covering safeguarding, recruitment, complaints and clinical governance.

We handle the full CQC process, from initial application and policy writing through to mock inspections and staff training. Our goal is to get you a "Good" rating on your first inspection and give you the operational framework to maintain it.

Frequently asked questions

Do I need physical premises for a distance-selling pharmacy?
What is the difference between a private pharmacy and an NHS pharmacy?
How long does it take to open a pharmacy in the UK?
Do I need CQC registration to run an online prescribing service?
Can I advertise prescription-only medicines on my pharmacy website?
What SOPs do I need to open a pharmacy?
Can Sync Dynamics build my pharmacy website and handle my GPhC application?
What does a GPhC premises inspection involve?

Ready to open your doors?

Book a free consultation. We will tell you exactly what you need, how long it takes and what it costs.